Collanos Blog

Collanos macht heute die neue Version seines Collanos Workplace 1.3 verfügbar. Das Fundament von Collanos Workplace wurde massiv verbessert und die eigentlichen Teamworkfunktionen wurden wesentlich erweitert. Collanos ist nun auch eine Team-Instant-Messenger-Umgebung. Zudem setzt Collanos Workplace 1.3 neue Standards für umfassendes Task-Management der Benutzer. Teamworker können mit ihrem eigenen Windows-, Mac- oder Linux-Rechner arbeiten, die Ergebnisse stehen den anderen Teammitgliedern im Internet trotzdem genauso einfach und schnell zur Verfügung wie beim Einsatz einer Server-basierten Lösung.

Collanos hat die Technologie seiner p2p (Peer-to-Peer)-Plattform mit der neuen Version weiter ausgebaut und verfeinert. Bereits ein einzelnes online Teammitglied stellt sicher, dass alle anderen Teammitglieder, wenn auch nur kurzzeitig online, die Ergebnisse der Arbeiten der Teammitglieder auf dem allerneuesten Stand zur Verfügung haben.

Den wohl grössten funktionalen Schritt für den Benutzer bietet Collanos mit dem neu eingeführten Workplace-übergreifenden Task-Management. Der Benutzer kann alle definierten Tasks über seine sämtlichen Teams hinweg in einer Übersicht einsehen, tracken, pflegen und ergänzen. In die Teamwork-Umgebung wurde zudem ein neuer Collanos Instant Messenger integriert. Teammitglieder können so in gewohnter Weise mittels Chatting Dialoge führen, Probleme diskutieren und kreativ Lösungen erarbeiten.

Mit den Erweiterungen der Version 1.3 legt Collanos die Basis, um seinen Benutzern in den nächsten Monaten weitere neue Funktionen zur Verfügung zu stellen. „Die Erweiterungen der Peer-to-Peer-Technologie erlauben, dass in Zukunft Collanos-Partner oder Service Provider Mehrwertdienste anbieten“, erläutert Franco Dal Molin, President und CTO von Collanos Software. „Diese Angebote reichen von der permanenten, sicheren und zuverlässigen Datenhaltung, hundert Prozent verfügbarer Teamsynchronisation bis hin zum Zugriff auf die Ergebnisse der Teamarbeit nur über Browser. Messaging soll bald um Team-Messaging und Voice-/Videofunktionen ergänzt werden. Analog dem Task Management werden weitere relevante Teamworkaufgaben in Zukunft Workplace-übergreifend unterstützt, so beispielsweise in Form von Teamkalendern sowie weiteren Planungs- und Change Management-Werkzeugen.“

Der neue Release 1.3. ist für Collanos Ausgangspunkt, um sich definitiv als die führende firmenübergreifende Teamwork-Umgebung am Internet zu etablieren. „Das solide Fundament, um das ad-hoc Teamwork professionell zu unterstützen, ist nun gelegt“, ist Peter Helfenstein, CEO von Collanos Software, überzeugt. „Teamwork war schon immer wichtig. In der global vernetzten Welt ist gutes Teamwork der Erfolgsfaktor schlechthin. Die dafür benötigte Plattform und die Werkzeuge stehen mit Collanos Workplace 1.3 ab sofort jedem zur Verfügung.“

The third largest Swiss Bank, Zürcher Kantonalbank (ZKB), comes on board as an additional institutional investor in Collanos Software, a Swiss-American start-up.

Experienced management, promising products, an innovative business model, and a compelling market with a demonstrable growing global user community were the key criteria for the decision. ZKB joins existing notable private and institutional investors American Ecosystem Ventures, and serial Swiss entrepreneurs Andreas Danuser (Swiss VoIP Pioneer) and Reto Hartinger.

The ZKB investment allows Collanos to continue the development of free teamwork and phone solutions and get ready for the launch of the much anticipated Premium services developed along with partner Translumina Networks. ZKB intends to take on a role as an active investor, as Oliver Schärli, Head of ZKB Start-up Finance, was quoted: “Collanos will for sure profit as well from our great networking with other institutional investors“ .

“We are excited that the thorough financial, technical and economical due diligence, conducted by Switzerland’s third largest bank’s Start-up Finance specialists, resulted in this outcome,” said Peter Helfenstein, CEO of Collanos Software. “Since we have been a certified CTI start-up company for a while now, ZKB’s decision further substantiates the quality and outlook of our venture. We are well prepared and confident that we will close our Series A financing round very soon”.

Mit der Zürcher Kantonalbank (ZKB) holt sich das schweizerisch-amerikanische Software Startup Collanos einen weiteren institutionellen Investor an Bord.

Die professionelle Unternehmensführung, ein vielversprechendes Produkt, ein innovatives Businessmodell und ein interessanter Markt mit einer bereits sehenswerten globalen Benutzergemeinde gaben den Ausschlag für den Investitionsentscheid. Die ZKB reiht sich so zu namhaften privaten wie institutionellen Investoren. Bereits in Collanos investiert sind die amerikanische Ecosystem Ventures, der schweizerische Voice over IP-Pionier und Unternehmer Dr. Andreas Danuser oder der Internet-Experte Reto Hartinger.

Die Investition der ZKB erlaubt es Collanos, die Entwicklung der frei verfügbaren Teamwork- und Telefonielösungen fortzuführen und zusätzlich die kostenpflichtigen Collanos Premium Services mit dem Partner Translumina Networks auf den Markt zu bringen. ZKB Start-up Finance versteht sich nicht nur als Investor. „Collanos wird bestimmt auch von unserer guten Vernetzung mit anderen institutionellen Investoren profitieren können“, sagt Oliver Schärli, Head Start-up Finance der ZKB.

„Wir sind sehr stolz darauf, dass die sehr exakte, umfassende finanzielle und fachliche Prüfung durch den Start-up-Bereich der drittgrössten Schweizer Bank zu diesem positiven Resultat geführt hat“, erklärt Peter Helfenstein, CEO von Collanos Software, „Bereits seit einiger Zeit mit dem KTI-Startup Label ausgezeichnet, belegt diese Entscheidung der ZKB die Qualität und Vertrauenswürdigkeit unseres Ventures. Wir sind für die bald anstehende Series A Finanzierungsrunde gut vorbereitet und sehr zuversichtlich.“

Collanos Software wishes you a happy and prosperous New Year.

2008 will be important for Collanos and hopefully quite exciting for you, one of our thousands “pioneering users”!

Collanos Phone Beta:

We’re starting the year with the introduction of valuable new (and free) functionality!

In cooperation with our voice services partner, Translumina Networks, we just launched the first Beta version of Collanos Phone, a service with voice, video and instant messaging features. The Beta program will demonstrate the robustness of the new offering. We hope you will enjoy these great new features. Your experiences and feedback are highly regarded and valuable to us and the entire Collanos user community. Please check it out and share your opinion on our Community site.

After the Beta phase (should last a couple of weeks) we will launch Collanos Phone 1.0, including premium voice features, allowing you to be called from the public telephone network as well as to call team members’ phones.

Integrated in the Phone is a multi-protocol instant messaging capability, allowing you to use Collanos Phone as your instant messaging front end to AIM, Yahoo!, MSN, ICQ and Jabber.

Note: Collanos Phone uses the same “Collanos Name” and user profile that you have already created with Collanos Workplace.

Collanos Workplace 1.2:
As you may be aware, we recently launched a much improved version of Collanos Workplace, 1.2. After migrating the supporting infrastructure to this new version, it is now required for all users to upgrade to Collanos Workplace 1.2. Earlier versions (V1.1 and older) are no longer supported by the network infrastructure.

The next version of Collanos Workplace, 1.3, including the long awaited team synchronization functionality as well as new messaging capabilities, will follow very soon.

Both the new Collanos Phone Beta and Collanos Workplace can be downloaded from http://www.collanos.com/downloads. We look forward to reading about your experiences. You can be assured, while 2008 has just started, it will be an exciting year for Collanos users!

Collanos Software and beteo, two global Swiss start-ups, close ranks to share resources, expertise and partnerships. Collanos Software CEO Peter Helfenstein in addition takes on the COO position of beteo. Hence both Collanos and beteo can profit from the experiences and structures of both companies. Despite the intensive cooperation and the shared resources, beteo and Collanos will remain clearly distinctive companies.

Dieter Steiger, founder and CEO of beteo as well as Advisory Board Member of Collanos, claims that “Collanos Software is an exemplary Swiss global start-up. With the help of our management team and Peter Helfenstein as our new COO, we’ll position beteo similarly well on the international market. Of course, I’m thrilled at the prospect”.

The joint forces allow both companies to acquire a certain critical size faster and more easily. Marketing and alliance functions can be created in an earlier phase for both Europe and the U.S. Together, these two firms represent a far more interesting service and software partner for large American and European IT-companies such as HP, SAP, Apple or Sun Microsystems. It also makes them more attractive as a potential client for the near and offshore development partners in Ukraine and India. beteo and Collanos shoulder to shoulder can make joint and better use of their expertise in PR, web presence, product management and investments in infrastructure and back office.

“We are fully aware that reduced working hours of Peter Helfenstein may be a risk for both companies. However, we believe that the synergies and lower costs obtained, will fully justify this partnership”, says Franco Dal Molin, founder, president and CTO of Collanos. “beteo is an ambitious, fast growing and profitable company with unique expertise and potential. Being able to benefit from this is a privilege and a great opportunity for our team. Even though the targeted customer segments are different, both companies have to tackle basically the same tasks. Now, we can do so in a joint effort”.

Even with the intensive cooperation and the sharing of resources, beteo and Collanos will remain distinctly separate companies. Peter Helfenstein, CEO of Collanos Software and new COO of beteo, asserts that “despite a very close collaboration, the two global Swiss start-ups want to act autonomously to a large extent. Both are developing independently according to their own strategy. Yet, thanks to the new partner, they will do so more efficiently and effectively. We are open to alliances with additional Swiss start-ups that share global ambitions with us”.

About beteo

beteo is a visionary Switzerland based global software and consulting start-up. Its application lifecycle management solutions and services focus on keeping Enterprise software system environments flexibly and efficiently adaptable to the changing business needs of the future.

It was founded in February 2007 as a spin-off of a leading Swiss IT Governance service company and is based in Sarnen, Switzerland, and Berlin, Germany. Among its clients are well-known companies in Austria, Germany and Switzerland.

We are excited to announce the availability of Collanos Workplace 1.2.
This new release includes major technical improvements along with some new features:

• P2P content replication now synchronizes workspaces much faster.
• Computer resource consumption has been significantly reduced.
• Mac OS X and Windows Vista users will enjoy improved compatibility with their OS.
• Offline users are notified immediately via email when invited to a workspace.
• Import contacts from existing address books in other applications and invite them to join Collanos.
• Provide feedback and communicate issues directly (with all log files automatically attached) to Collanos technical support.
• Many minor improvements, including user interface, traffic optimizations, and more.

When running Collanos Workplace 1.2 you may be asked to change your Collanos Name. This is due to a new formatting rule that has been introduced to lay the foundation for future features, including the Collanos Phone and other voice services that will be rolled out very soon.

Important: Download the new version and install it over your old Workplace installation. Your existing workspaces will be updated automatically. Synchronization will work only between other 1.2 Workplace versions. Make sure ALL your team members upgrade as well.

You can find more detailed release notes on the Collanos Forum. We are confident you will enjoy the new power injected into Collanos Workplace and look forward to getting your feedback on the Forum or via email.

Download and install Collanos Workplace 1.2 today!

In earlier blogs like Disruptive Innovation at Work and Gartner Prediction Supports the Collanos Business Model I wrote about our progressive go-to-market strategy entering new markets for collaboration, and our starting point to ride the most recent consumerization wave across enterprise boundaries.

Two inspiring new blog articles and their discussion threads seem to confirm our approach:

• Chris Anderson, author of The Long Tail, in his blog The Black Wire and the White Wire connects a second ethernet cable to his business laptop kicking off an IT “civil war”.

On my desk at work I have two ethernet cables. One is black and one is white. The black one is connected to our corporate network. I use that one when I want to print things. I could also use it for Internet access and stuff, but I don’t because the corporate network blocks a number of ports, including those used for Skype and Second Life. It’s also pretty slow.

The white cable, meanwhile, is a standard consumer-grade DSL connection to the Internet, with nothing blocked at all. Our local IT staff installed it by popular demand, possibly without checking with headquarters (we love our local IT staff!). It’s fast. I use it all the time.

Consumerization of enterprise IT at work…

• Jason Hiner, Executive Editor at TechRepublic, in “The six consumer technologies that are destroying traditional IT ” explicitely sees p2p Collanos Workplace being adopted even by corporate IT supported by some pressure coming from consumerization.

That doesn’t mean IT should necessarily abandon P2P software altogether. It can often prove extremely useful and efficient. For example, Collanos software can be used for sharing and collaborating on documents between various users in a team or workgroup.

Disrupting the collaboration market outside the enterprise platform and being brought in through enterprise doors via consumerization seems like a promising new business strategy – not only for Collanos.

Often we get emails from users asking why we are not steering head on to the enterprise market. For now, Collanos Workplace is all about allowing our users to create ad hoc teams, very likely because they don’t have the resources, time and skills to license a SharePoint, Groove, Groupwise, Notes, etc (or ramp up their entire team on the latest flavor-of-the-day, ‘cool’ hosted collaboration tool, which may be cool but not enough to be adopted by the entire team).

As a result, the SMB market is where we have home advantage. That being said, often we find enterprise users using our application as it still beats the complexity of running some of the afformentioned enterprise solutions. Furthermore, Collanos bridges the gap of being able to collaborate on a team project with organizations external to the brick firewalls of these tight enterprise systems.

Below is a correspondence between our team and a user bringing up some great points about why and how Collanos can fit in the enterprise market:

“Dear Collanos,

…There are a few issues that would need addressing to enable this product for an enterprise, and I am not sure as to whether doing this goes against the ‘decentralised’ model that collanos uses. You would need some of the centralised controls. You would want the ability, for example, to limit certain people from inviting members from outside the organisation. Additionally, from an IT admin point of view I have concerns that I would not know what was floating around the business. In the standard client/server environment we can easily check which files are where, what they contain etc. Having a ‘closed network’ which is what peer-to-peer does, would mean that we would be blind in this respect. The lack of instant messaging logging is also of concern.

The issue of files being deleted / altered, and then users waiting to get them back would also be an issue. Again, in client / server we keep back-ups of all files on the server so it is an easy thing to get them back. I do not know how we would achieve this in a p2p environment. We trailed Groove before Microsoft had bought it and they seemed to address this issues by having servers in the loop - back-up server, relay server etc. I understand that with Groove now you can upload/download content to Sharepoint servers. This whole centralised modelling may be stepping away from the way you envision your product evolving though, although I actually just regard them as a ‘bigger client’ in the loop.

What we were looking for was a simple way for certain teams to work together better. We are currently implementing Lotus Notes as our email system and that obviously has very strong collaboration functionality. However, it does require initial set-up and ongoing maintenance by IT - your type of product is a very quick way to get keep everything in the one place and just ‘work’.

Maybe you could enable your product to sync with a Lotus Domino server like Groove does with Sharepoint? This would certainly help address many of the issues above.
Collanos Member”

Collanos’ response:

“Dear Collanos Member,

Many thanks for the in-depth comments. I understand you points very well. As I mentioned in our first email, we are really targeting a more ad-hoc teamwork environment. Very valuable enterprise needs are as such second priority to what you call to an extent the “simple way for certain teams to work together better”, fast, ad-hoc without administrative hurdles. The price we pay at the moment is that we cannot fulfill typical enterprise needs.

The idea of to be an extension to Lotus reaching beyond the Enterprise came up several times, not only from us. It could make a lot of sense.

We are working on closing some of the enterprise gaps though. Instant messaging will be improved and stored. We are looking at integrating with server peers that will allow back-up and potentially can store a superset of team Workplace data. And to improve Identity Management and the recognition of users is something that we will need to address.

At the moment we are positioned differently and I think that we can create a lot of value for ad-hoc teams working together professionally with Collanos, more professional than using just email to support document-rich inter-company processes.

I am very glad to keep you posted on all our plans and new deliveries. Our goal is clearly through the “consumer” to play more and more a role in the enterprise. Feedback like yours is invaluable for us. If you still see areas where in the context of your business a process can be supported successfully with a collaborative solution like Collanos, we will be glad to learn about it. I think that Collanos also has a role in helping people to improve their work culture to share with their teams and to reuse. From there they can move up into the enterprise-class collaboration league. My experience is that it is most of the time more about cultural barriers than missing technology if collaboration fails.

Many thanks.

Collanos “

Would be very interested in getting your comments on this topic. You can respond directly to this posting or on the related board on our user forum.

Top 10 lists are out. Analyzing the short tail of registered Collanos users per country is nevertheless revealing. The distribution of the countries is changing slowly, not really surprisingly.

United States is number 1 with 35% of the registrations. This percentage share is growing steadily since the introduction of version 1.1.

Position 2 is Switzerland with 12%! After all, it is Collanos’ home country and Collanos Workplace has a German version of the product. The share of Switzerland is slowly decreasing which actually is expected given the size of the market.

Not surprisingly number 3 is Germany with 9%.

Rank 4, 5 and 6 are Canada, UK, India with each 4% and Australia 7th with 2% as all are strong English speaking markets. These countries have shown the strongest growth percentage over the last month with India having the highest growth rate.

8 and 9 follow the top markets even without national language versions: Netherlands and Italy with 2% of registrations.

Ranked 10 now is China also with 2%. The introduction of the Chinese version has led to nice growth, not only in China but overall in East Asia. Many countries in that area are climbing up the list and are in the meantime positioned between 20 and 30.

And who is positioned to enter the top 10? 11 to 20 are Portugal, Sweden, Austria (Collanos needs some push in the German speaking neighbourhood it seems), Brazil, Bulgaria, Malaysia, Russia, France, Poland and Philippines.

It will be interesting to see the changes over the next few months. Since the numbers of registred users are still small the effects of launching new language versions as well as of the work of active Collanos Ambassadors and communities are strongly influencing the growth of the user base.

Great to see the number of Collanos users growing all over the world. I am glad to share these stats with all of you regularly.

Nothing like starting the today with a new great review of our product. Actually, there were two great blog postings by two different users who work for the same company AWH Weblog.

Brent and Jesse submitted their objective (truly unbiased) review of Collanos Workplace, including some cons, which we are always welcoming so that we can further improve our products. What’s more, Jesse even provided a step-by-step installation guide for those of you first installing our peer-to-peer based team workspaces solution. Brent brings up some very valid points:

“Personally I was excited to test this product because I feel workplace communication and collaboration is weak in most companies…finding a product to help the process without adding extra work has been a challenge, until now…”

Collaboration adoption is extremely weak at non-enterprise companies (even enterprise adoption can be argued)…simply since we always default to same old out-of-context email. Organizing your content around team workspaces/projects is the fundamental value Collanos provides. Once you ‘think out of the inbox’, it’s hard to fall back to email when working on future team-based projects.

Brent also highlights a key Collanos differentiator, separating us from the many hosted team collaboration solutions currently out there, comparing the client vs. browser experience:

“…honestly I found the interoperability via a client much better than most online collaboration tools I have used…As well I found the overall interface well thought out and enjoyable to use.”

The reason being that with a rich client you get a rich experience, something you are so familiar with from other client applications such as Windows Explorer/Finder, folder navigation, Instant Messengers, etc. granting you immediate comprehension of the Collanos application with zero training required.

The work-offline advantages of Collanos are a no-brainer for those of us even with 10% network downtime throughout the day. The user interface and experience are just as important to get full team adoption, embracing the least tech-savvy member of the team. Otherwise, it’s back to email…

Areas for improvement, such as better permission management and hosted workspaces are already in the works (as is VoIP integration, calendaring and more) but we always like to hear from our users what is their most burning requirements (See related board on our user forum).

We applause Brent and Jesse’s thorough analysis and review of Collanos Workplace and encourage others to follow suit and share with the entire Collanos community how to make the best of Collanos and let us know where we can improve.